ZEUS
It is an enterprise application that manages timesheets, projects, resources and consultancies digitally.
PROBLEM
Relying on multiple interfaces and individuals, which demands lot of time and effort.
Hard to manage and track data and reports.
Complex and disorganised process.
GOAL
Create a one-stop portal with a seamless and intuitive experience to help the users execute their responsibilities effectively.
Transforming complex processes into easy to use, Reducing time consumption,
Automating the functionalities.
TYPE
Enterprise Apllication
IT Peoples
TARGET USERS
RESPONSIBILITY
UI/UX Design & Research
TOOLS
Figma, Notion
TIME
5 - 6 months
DESIGN PROCESS
How can we design a product from scratch to cater solutions to different user groups?
Research
Design
Test
Iterate
Deliver
CONTEXT
RESEARCH
Method
Qualitative Research
Moderate User Interview
Rational
Because we are looking to evaluate current process and understand user challenges, feelings and opinions.
Goal
Understand current pain points users face.
Evaluate the current solution by efficiency and complexity.
Understand user goals and motivation.
USER RESEARCH FINDINGS
PROJECT MANAGER
-
Difficult to verify and approve all the timesheets individually through mail
-
Back-and-forth communication to seek clarifications and updates is time consuming
-
Ensure timely access to the right talent, effective resource allocation
-
difficulty in extracting meaningful insights from the data for future project planning.
-
Efficient decision-making across projects, timely resource allocation, and adherence to project timelines are essential.
RESOURCE MANAGER
-
Communication through mail and phone call takes too much much time in the hiring process
-
Managing resource requests across multiple vendor is difficult
-
There is no centralized monitoring or managing system
-
Ensure timely access to the right talent, effective resource allocation
-
Status updates of the hiring process is difficult when multiple requests are in process
VENDOR
-
Not getting approved timesheets all at once resulting in invoice delays
-
receive timesheets through mail individually makes it time consuming
-
Communication through mail and phone call takes too much much time in the hiring process
-
for the late submissions we have to repeat the invoicing process again
-
It provides a foundation for billing clients accurately and timely invoicing
QUALITATIVE ANALYSIS - AFFINITY MAPPING
PROPOSED SOLUTION
APPROVING TIME SHEET
-
All timesheets in one place and Multi-select approval to make the process simple.
-
weekly approval to track/verify employee's work easily.
-
Approved Time Sheet will automatically sent to the respective vendor
REQUESTING NEW RESOURCE
-
Multiple requests can be created, sent and monitored digitally all at one place.
-
Request can be replicated to save time.
-
Seamless user group connectivity to get real-time updates.
DECISION MAKING
-
Project-wise data on resource effort and money spent.
-
Real time data/status updates about project and resources
-
It helps to keep track and be up to date of all the related status.
MVP FEATURE PRIORITIZATION
1 = Advanced (takes time & for later)
2 =Standard (key features to achieve task)
INFORMATION ARCHITECHTURE
USER FLOW
SITE MAP
Defining tasks based on users current responsibilities and every tasks, so that they will have a seamless experience
in the digital platform.
SKETCH / WIREFRAME
USABILITY TEST FINDINGS
Timesheet Approval
-
Took some time to realise I’m in the current week.
-
I didn’t get the right meaning of the word “detail”
-
Don't want to approve weekly.
Projects
-
There is no space for multiple extensions and documents.
-
I can't make decision out of the datas provided at front.
-
looking for Insightful information to make sense of it
My Resources
-
There is no acknowledgement of resource extension request that has been sent.
-
I don’t know the current status of the resource extension, Off-board and Extension
-
I couldn’t select by a specific status
-
Confusion between task details in the timesheet and report page.
QUALITATIVE DATA ANALYSIS
PRIORITIZATION
1 = Advanced (takes time & for later)
2 =Standard (key features to achieve task)
3 = Major usability problem: important to fix, so should be given high priority
ITERATIONS
BEFORE
AFTER
BEFORE
AFTER
BEFORE
AFTER
BUSINESS IMPACT
IMPROVED EFFICIENCY
Delay in process and effort for the completion of the lengthy and complex process has reduced significantly.
USABILITY
Bringing multiple processes under a single platform brings a seamless experience between user groups with an intuitive user interface the usability has improved a lot.
SATISFACTION
With better solutions and access to insightful data, made effective decision-making and user goals were achieved successfully.
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